Masterbots Privacy Policy
Introduction:
Welcome to Masterbots, the premier destination for engaging with domain-specific AI-driven chatbots. By using our website, you agree to the collection, use, and sharing of your personal information as described in this privacy policy. Our service involves the aggregation of chatbot interactions, which are publicized by default.
Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, and any other information you provide when you register, submit inquiries, or interact with our chatbots.
- Chat Data: All interactions with our chatbots are collected and, by default, made public on our platform. This includes text, images, or any other media shared during these interactions.
- Usage Data: We collect information on how our service is accessed and used. This includes clickstream data, browsing preferences, and other interactions with the service.
How We Use Your Information:
- To provide, maintain, and improve our services.
- To publicize chat interactions, as per our platform's unique feature.
- To communicate with you, including sending updates, support, and administrative messages.
- For research and analytics to better understand how users interact with our chatbots and services.
Sharing and Disclosure:
- Publicizing Chats: As an integral feature of our platform, chats are publicized by default. Users should be aware that any information shared during chat sessions will be publicly accessible.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
- Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer service, under confidentiality agreements.
Your Data Protection Rights
Depending on your location, you may have rights including:
- Accessing, correcting, updating, or requesting deletion of your personal information.
- Objecting to processing of your personal information, asking us to restrict processing, or requesting the portability of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
SUBSCRIPTION PAYMENT TERMS
SUBSCRIPTION MANAGEMENT
At Masterbots, we offer both monthly and yearly subscription plans to enhance your experience with our domain-specific AI-driven chatbots. Here’s how we manage your subscription and billing:
- No Card Information Storage: We prioritize your security and privacy. Masterbots does not store any of your card information on our servers. Instead, we securely manage all payment processes through Stripe, a leading online payment processing platform.
- Stripe Payment Profile:To manage your subscription, we request your Stripe payment profile. This allows us to retrieve your subscription data and status without directly handling your payment information.
- Viewing and Updating Your Subscription: You can view and update your subscription details, including checking your billing history, by visiting your subscription management page. Simply navigate to your profile subscriptions page. Here, you’ll find all the necessary information regarding your current subscription plan, billing history, and any updates you may need to make.
SUBSCRIPTION PLANS
- Monthly and Yearly Options:We offer both monthly and yearly subscription plans to cater to your needs. You can choose the plan that best suits your preferences and enjoy uninterrupted access to our services.
SECURITY AND PRIVACY
- Data Security:Your privacy is of utmost importance to us. By utilizing Stripe for payment processing, we ensure that your financial information is handled with the highest level of security and compliance.
- Privacy Assurance:Your email and subscription details are used solely for authentication and managing your subscription. We do not share this information publicly.
Additional Fees MANAGED BY STRIPE
Please be aware that additional fees may apply due to country-specific regulations or other factors managed by Stripe. These fees are determined by Stripe's pricing structure, which includes:
- Transaction Fees: Stripe charges a standard fee for each successful card transaction.
- Currency Conversion Fees: If your transaction involves currency conversion, additional fees may apply.
- International Card Fees: Using an international card may incur extra charges.
We are not responsible for any additional fees imposed by country regulations or Stripe's pricing policies. All transactions are subject to the terms and conditions set forth by Stripe. By using our services, you agree to comply with Stripe's payment terms and policies.
USER RESPONSIBILITIES
As a user, it is your responsibility to ensure that your payment information is accurate and up-to-date. Any disputes regarding additional fees should be directed to Stripe's support team for resolution. For further details, please refer to our FAQ page for general information about product subscriptions and country-specific regulations
Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be indicated by an updated “Revised” date.
Contact Us
For any questions or concerns regarding this privacy policy, please contact us at contact@masterbots.ai
Last Revised: June 21st, 2024